Shipping policy
SHIPPING POLICY
Thanks for supporting Reel One Fishing Club. Here's what to expect once you place an order.
Order Processing
All orders are processed and shipped from the USA. Please allow 1–2 business days for us to prepare your order before it ships. Orders are not shipped or delivered on weekends or holidays.
Domestic Shipping (United States)
Once shipped, domestic orders typically arrive within about 7 business days, depending on your location and the carrier. You'll receive a tracking number by email as soon as your order is on its way.
International Shipping
Yes — we ship worldwide. International delivery times vary by destination, typically [15] business days after processing. Please note that international orders may be subject to customs fees, import duties, or taxes determined by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Tracking Your Order
When your order ships, we'll email you a confirmation with tracking. If you haven't received tracking within [3] business days of ordering, check your spam folder or reach out to us.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order. Any promotions (such as free shipping over a certain amount) will be applied automatically.
Lost, Delayed, or Damaged Packages
Once an order leaves our facility, delivery is in the hands of the carrier. We're not responsible for carrier delays, but we'll always help you track down a package. If your order arrives damaged, contact us within [7] days of delivery with photos and we'll make it right.
Incorrect Addresses
Please double-check your shipping address at checkout. We're not able to reroute or refund orders shipped to an address entered incorrectly, so make sure it's right before you order.
Questions?
Reach us at reelonefishingclubsupport@ghostcircusmerch.zendesk.com and we'll get back to you as soon as we can.
Good things come to those who wait — 7 days a week.